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FAQ

  • Do you offer a Trial lesson and can I come view the pool
    yes we do
  • What if we do decide to withdraw from lessons?
    You will have to give us a month's notice before the 4th of each month. You WILL be liable for another months payment if we receive cancellations late.
  • What days are you closed?
    School holidays , Public Holidays. We sometimes run Holiday programs in School holidays
  • What are your swim diaper policy
    Starfish level 1 and 2 must wear swim diapers with a swim diaper cover unless they are potty trained You can buy a diaper cover at the swim school
  • What if my child is not feeling well?
    With COVID-19 we cannot take any chances. We ask that you do not bring your child to swimming lessons if they feel unwell. No make up times will be allowed during COVID-19
  • What if my child cries?
    It is completely normal for a child to cry, they will get use to the environment and they will learn to trust their teacher.
  • With the COVID-19 will the groups be smaller
    Yes
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